Privacy Policy

This Privacy Policy defines how TEGS SERVICE EU EOOD, hereinafter the “Agency” collects, uses and protects any information about visitors, subscribers, registered users or customers, hereinafter “Users”, while using the Agency website, further “Website" and the provision of services, hereinafter "Services".

The Agency may periodically amend the Privacy Policy. All changes take effect from the moment they are published on this page of the Privacy Policy on the Agency’s Website.

The user must read the Privacy Policy before using the Website. By using the Website, the User accepts and agrees with the content set forth in this Privacy Policy. If for any reason the User does not agree with the contents of this Privacy Policy, such User should immediately stop using the Website and receiving the Agency Services.

Creation and management of the Agency’s internal user and client base.

Use of information to refine the services provided

Understanding of the needs and needs of Users in order to provide them with services and services, Communication with Users via email or SMS, as well as a phone or mailing address using data that was provided to the Agency by Users.


The Agency provides high security for Users' information. In order to prevent unauthorized access or disclosure of Users 'information, we use special physical, electronic and managerial procedures to maintain and ensure the security of Users' information that we collect on the Website.

How we use cookies

A cookie is a small file that is placed on the hard drive of a User’s computer when accessing the Agency’s Website. Cookies allow you to analyze Website Users, which makes it possible to expand the possibilities of using web applications to configure them for the needs of a particular User.

The Agency also uses Cookies to analyze Website Users in order to determine which web pages and sections of the Website are in use, which is in demand. This helps the Agency analyze data about Users and improve the Website in order to adapt it to the needs of the User.

The agency uses this information solely for statistical analysis purposes.

Most web browsers automatically accept cookies, but the User can delete cookies or reject their acceptance by changing the corresponding settings of the web browser. It should be noted that this may complicate the full use of the Agency's Website.

Links to other websites

The Agency's website may contain links to other websites of third parties. The Agency does not have any control over the content and rules for the use of information on such websites, therefore the Agency is not responsible for the protection and confidentiality of any information that the User leaves while visiting third-party websites. This privacy policy does not govern the use of Users information on third party websites. The user must exercise caution and make sure that such websites are safe to use by reviewing the relevant privacy policy or terms of use on third-party websites.

Managing Your Personal Information

You can limit the collection or use of your personal information in the following ways:

The Agency will not sell, distribute or lease the User’s personal information to third parties without the written permission of the User or in accordance with the legislation of Bulgaria.

The Agency uses the User’s personal information solely for the purpose of serving the User, conducting marketing campaigns, as well as conducting research and analysis for the Agency’s own needs.

The user may request the provision of all information about himself that the Agency has.

If the User believes that any information that the Agency has is incorrect or incomplete, please contact us by mail or email as soon as possible so that the Agency promptly makes all the necessary changes.

The user can demand the removal of any information about him in writing, by email or by clicking on the appropriate link from the unsubscribe mailing list.

Contact Information

If you have any questions, problems or comments about this Agency Privacy Policy, you can contact us using the information below:

Address: Krasno Selo Housing Estate,
bl.223, entr.A, fl.1, apt.2, Sofia
Phone: +359879458410